Please check your internet settings to update. We're there to help as soon as we can. You can send a parcel within the Netherlands from as little as €3.95. Customer Services at DHL Express Recruitment + €1.50        Sending a parcel with Extra Assured (within the Netherlands insured to €500) Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day. Apply for Customer Service Trafficer Amersfoort en Arnhem job with DHL Express Recruitment in Arnhem, Gelderland, Netherlands. These rules differ per country. Be aware that the recipient might have to pay import duties or taxes on the shipment. Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. Also ensure that you do not stick the label on the edges or the opening of the parcel, as it may prevent us from reading the barcode. + €3.00        Parcels between 10 kg and 20 kg. My DHL Parcel is our all-in-one online shipping tool with which you can ship parcels in no time. Bookings ... Jean.Christophe.Becasse@dhl.com. It's becoming easier and easier to send and pick up parcels. So why not bring your products to more people and earn more by sending and receiving your neighbors’ parcels? Contact Press Careers General Inquiries FAQs. DHL Head Office . Enter your details and the recipient's details and then pay with iDEAL or credit card. You will be notified if no one other than you can pick it up. Finally make sure that you close the parcel with plenty of tape and remove old shipping labels. 10 digits numerical only; or starts with 000, JJD01, JJD00, JVGL or similar. Apply for Customer Service Trafficer Amersfoort en Arnhem job with DHL Express Recruitment in Arnhem, Gelderland, Netherlands. CUSTOMER SERVICE. Change is good for your business. For anything from business inquiries about our services to general questions about DHL, please choose from the contact options below. Track my parcel with track and trace You can select a DHL ServicePoint, for example. If you are a customer in Austria expecting a shipment You are using an outdated web browser. Call +1 317 554 5191; Customer Service Hours: 8am – 9pm Monday to Friday; Closed on Saturday, Sunday and Public Holidays; DHL eCommerce AUSTRIA. If you haven’t picked up the parcel after seven days, it will be returned to the sender. Athens International Airport Cargo Terminal 4, Bldg 15B 19004 Spata. Click on "send now," select the weight of your parcel (max. €120). Get Started – Create a Shipment. Contact Customer Service or call 0900 222 21 20 (€ 1 per call) You are authorized to use this tracking system solely to track shipments tendered via DHL by, for, or to you. All rights reserved, Pinpoint your parcel with track and trace, Packaging: this is how you should handle it, Delivery times depends on the destination, Dutch Tax and Customs Authority's customs, Art, antiques, and precious stones and precious metals, Money, coins, debit cards and credit cards, SIM cards, securities, and valuable documents such as passports, Food products, unless they have been packed well and shipped unconditioned, Human organs and human remains, including ashes, Animals (including insects), parts of animals and hunting trophies. €4.50        Sending a parcel to a DHL ServicePoint For security reasons we do not ship the following items: Our couriers do their best to deliver your parcel in tip-top shape. Customer Services at DHL Express Recruitment No other use may be made of the tracking system and information without DHL's written consent. Ship internationally with DHL Parcel from as little as €9. You always need to bring a valid proof of identity (ID card, passport or driving licence) when picking up your parcel. A DHL account … For more information contact your account manager. The recipient of your parcel will receive a text message or e-mail if it has been delivered to a DHL ServicePoint. To deliver a secure website we will no longer support this browser in the near future. Easily trace your parcel with the shipping number that you received from us or the online store where you placed your order. Send us your questions on Twitter: @DHLUSHelp. After payment you’ll be sent the shipping label and a completed customs form by e-mail. You are using an outdated web browser. Parcels sent with no extra insurance are reimbursed at €3.40 per kilogram, while parcels within the Benelux with the “Extra Assured” option are insured to a value of €500. You can also have the label printed at a DHL ServicePoint for €1 when you drop it off for shipment. Customer Service for Domestic and International Road Freight Transports and Pallets. No matter where you decide to have your parcel delivered, we’ll always send you a message when it has arrived. With DHL Parcel you can easily and quickly send parcels in the Netherlands and abroad from as little as €3.95. Some online stores only allow for the intended recipient to collect the parcel. Under certain conditions, some dangerous goods may be shipped in limited quantities. We'll notify you immediately if your parcel won't fit in a locker and will take it to the nearest DHL store. Enjoy up to 10% off at any DHL Service Point. Contact Us If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below. All rights reserved. These are located in stores such as supermarkets and gas stations and have long opening hours. You can reach DHL Customer Service at +31 (0)88 – 0552 000. dhl_express_nl_service_guide_2021.pdf But don’t worry: We’re here to help if we’ve made a mistake. Customer Service Opening Hours . Follow your parcel abroad No other use may be made of the tracking system and information without DHL's written consent. The key to our fast service. A wide variety of dhl from china to netherlands options are available to you, such as material, shipment type. Send Email. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Parcels with an inherent defect which, because of their nature, can damage people, merchandise, or equipment. CUSTOMER SERVICES TERMINAL DE CARGA S/N VITORIA 01196 FORONDA Phone: +34 945126290. You can then pick it up when it suits you within the following seven days. File a Complaint File a Complaint. If you can’t pick it up immediately, we’ll send another two reminders. Despite our high standards for quality, something does sometimes go wrong when shipping large numbers of parcels from A to B every single day. ... Use track and trace to pinpoint your parcel in the Netherlands at any time of the day. 0031 88 0552 000. Our Customer Service will be more than happy to calculate your rate and quickly make arrangements for your shipment. Customer service. Within the Netherlands, your shipments will be delivered the next day and with track and trace you always know exactly where your package is. Sunday: Closed. The DHL Tracking page can provide up-to-date information on your shipment location. Shipment Tracking and Status (Personal and Business) Call DHL Express on. Now print your shipping label, stick it on the parcel, and you’re set to send. If you're sending a parcel with breakable goods, make sure that you properly secure fragile products for the journey. DHL Head Office . Sign the form and stick it on your parcel in a visible place. ... which could be an online store's customer service department. We'll notify you once your parcel arrives. If your parcel is with your neighbor or at a DHL ServicePoint, the track and trace page will tell you the address. Our Customer Service Opening hours are. Customer Service Opening Hours . See our rates and delivery times per country here. Chat. ... which could be an online store's customer service department. This service comes as standard with each type of parcel shipped with DHL, except international mailbox parcels. They may ask DHL to investigate your case. If you're shipping to a country with customs clearance, our online shipping service My DHL Parcel will automatically ask you to fill out the relevant information. Track DHL Express shipments, view delivery status and proof of delivery. Does your parcel cross our border? What happens if I have my parcel delivered to a DHL Locker? Monday – Friday: 07:30 – 20:00. Most DHL Lockers are accessible 24 hours a day. 2020 DHL Parcel Benelux. We have an extensive network within the Netherlands with fifteen massive terminals and 140 DHL CityHubs spread throughout the country. Customer Services at DHL Express Recruitment * DHL SERVICE POINT except for DHL Service Center is closed from 27/4/2020 12:00 to 6/5/2020. We've put together a list of FAQs that may just provide an answer to your question. The nominated service line for this award is the Account Receivables department for Benelux and Switzerland. If you’re not at home when we come to deliver, we try to deliver the parcel to your neighbor. If this is the case, then Ronald Leunisse (Managing Director DHL Express the Netherlands) and Angéline Maas (Vice President Customer Service) want to hear your complaints first-hand. That way, you're always up to date. Prohibited items such as firearms, explosives, military equipment, etc. These are located in stores such as supermarkets and gas stations and have long opening hours. Nomination Category: Customer Service & Call Center Awards Team Categories Nomination Sub Category: Customer Service Complaints Team of the Year - All Other Industries. DHL Business Support Center Pre and Post-sales Customer Service Support. DHL understands the world. That way, you decide when to send your parcel. They may ask DHL to investigate your case. You can also use our DHL Lockers, which are easy to identify with their bright yellow wall of self-service lockers. You can also pick up your parcels from here rather than waiting at home for the delivery. Customer Service and Support Customer Service and Support. You can reach DHL Customer Service at +31 (0)88 – 0552 000. Alibaba.com offers 1,150 dhl from china to netherlands products. ACS Customer Service E-mail: acstrace1.eu@dhl.com. If your parcel is damaged or lost in transit, please contact customer service. Login to monitor shipments and send and receive notifications. Find out more about FAQs Find out more about Track a Shipment Contact Us All Other Inquiries . Products whose transport is legally prohibited in the country of origin, transit, or destination, Products that require special facilities, safety precautions, or permits, Products that can be considered offensive, such as pornography or goods that are politically sensitive, must be packaged correctly and the packaging may not be perceived as provocative. To deliver a secure website we will no longer support this browser in the near future. If this is the case, please don’t forget to bring a valid ID and drop by yourself to collect it. Would you like to use optional services such as shipment insurance, pre 9:00 or pre 12:00 delivery or delivery on a Saturday? 2020 DHL Parcel Benelux. Contact DHL Express. No label or an incorrect label If the neighbors are not at home either, we’ll leave a delivery code on the back of the "missed delivery" card. Choose packaging of a similar size and fill any empty spaces. You can also lend a hand by smartly packing the contents. DHL ServicePoints have long opening hours, and most of our parcelstations are available 24/7. You can use track and trace to pinpoint your parcel. They'll tell you about the different options. Please check your internet settings to update. Skip to content Skip to service links: contact, tools, help, the group Skip to search Skip to main navigation Skip to sub navigation Skip to Footer with links to masthead, print, email a friend and disclaimer Phone us +31 88 374 69 00 or email us. 20 kg), and ensure that it is no larger than 80x50x35 cm (L W H). In the Netherlands we also deliver on Saturdays. Remember to take a valid identity card to the store. If your parcel is damaged or lost in transit, please contact customer service. €5.75        Sending a parcel to a home address, + €1.00        Have a shipping label printed at a DHL ServicePoint DHL eCommerce US Customer Service. Learn About Student Discount: One Solution, Many Benefits MyDHL+ makes it easier than ever to ship online, get quotes, schedule pickups, find locations, track shipments and more! You can select from the following options and services: €3.95        Sending a mailbox parcel to a home address ... DHL Netherlands | Contact Center. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Follow the instructions given by the online store you purchased from and keep the proof of shipping you were e-mailed. With 3,000 DHL ServicePoints in the Netherlands, there's sure to be one near you. Sometimes these shipments are insured and a the recipient’s signature is needed. 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